Access Maintenance Services


Maintaining Your Rental Property

Repair and maintenance services are provided under our Basic and Full-service Management packages only. Our maintenance team and system offer seamless 24/7 support for your residents for any maintenance issues and emergencies. We coordinate and communicate with the tenants, owner, and vendor for nearly all maintenance scenarios.

Our vendor network is third-party, licensed, insured and bonded professionals. Onerent’s scale allows us to work with larger scale facilities groups and drive reasonable, consistent pricing for thousands of properties and owners. We do not charge any markups on maintenance invoices and we hold no reserves. You can also learn more about our maintenance terms and conditions.

Our maintenance process:

  1. Gather necessary information about Ongoing Issue from tenants
  2. Provide Troubleshooting via Phone, Email, or Live Video Chat
  3. Priority Level Set
  4. Owner Receives Notification
  5. Owner Selects Onerent or a Preferred Other Vendor
  6. Onerent dispatches vendor
  7. Owner receives updates via dashboard
  8. Maintenance is resolved
  9. Onerent fronts cost to vendor
  10. Maintenance cost taken out of next month’s rent disbursement to owner

the onerent experience

What else can we do for your rental?

  • Automated Online Rent Payment

    Residents can setup one-time or automated monthly rent payments.

    Learn More

  • Expense & Income Tracking

    View real-time financial reporting with your ledger.

    Learn More

  • Annual Inspections

    Know your property’s condition with regular health and safety inspections.

    Learn More

What other rental owners say

Read About Other Onerent Owner Services